Andrew Welch

Supply Chain Expertise and Technology Blog by TMC, a division of C.H. Robinson

About the Author

Andrew Welch — Senior Manager, Global Operations for TMC, a division of C.H. Robinson

Andrew serves as Senior Manager, Global Operations for TMC, a division of C.H. Robinson. Bringing over 9 years of experience in transportation and account management, Andrew and his team work closely with the customer to facilitate internal and external projects to improve the efficiency in the supply chain.

Six Ways to Navigate the Last Mile Using TMS Technology

Six Ways to Navigate the Last Mile Using TMS Technology.Connect

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With the peak holiday shopping season here, the last mile segment of global supply chains is in the spotlight. Even the most efficient supply chains can fail miserably if customer expectations are not met during the final delivery of a product.
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- Senior Manager, Global Operations for TMC, a division of C.H. Robinson
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Five Ways to Drive a High-Performance, Cross-Border Automotive Supply Chain

Five Ways to Drive a High-Performance, Cross-Border Automotive Supply Chain.Connect

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Where are you likely to encounter the worst bottlenecks when shipping product between the U.S. and Mexico? The obvious answer is the busy border, but our experience in the automotive vertical suggests otherwise.
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- Senior Manager, Global Operations for TMC, a division of C.H. Robinson
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Do You Have the Right Address? Four Ways to Avoid This Embarrassing Mistake

Do You Have the Right Address? Four Ways to Avoid This Embarrassing Mistake

Address Database

How up to date is your address book? If it’s anything like mine—and I don’t think my book is unusual—there are at least a few listings that are incorrect. That’s not surprising; who can keep track of every single contact address?

Now imagine the same challenge for the many thousands of trading partner addresses that a company must store. Sure, enterprises often have automated systems to support their databases. But even the most sophisticated data management system is only as good as the timeliness of the updates it receives. Read More…

- Senior Manager, Global Operations for TMC, a division of C.H. Robinson
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When Should You Fine Carriers for Ignoring Shipment Status Reports?

Transportation Management System

The “Where is my shipment?” query is probably as old as the trucking business, but being able to answer it is more important than ever.

Carriers that persistently fail to update the status of the loads they are moving make it almost impossible for shippers and third-party logistics providers (3PLs) to answer this question accurately.

What do you do in such a situation?

Deploy the last resort: a financial penalty for not providing these updates.

But it’s important to be thoughtful about how you fine carriers in this way. The aim is to change their behavior – not punish them. Read More…