Brent Nagy

Supply Chain Expertise and Technology Blog by TMC, a division of C.H. Robinson

About the Author

Brent Nagy — Vice President, Customer Strategy, C.H. Robinson

Brent Nagy is Vice President of Customer Strategy for C.H. Robinson. Brent has been with C.H. Robinson for over 10 years and has spent the majority of that time consulting, engineering and implementing onsite at client locations. His experience spans multiple sectors with a focus on heavy manufacturing and automotive supply chains. In his current role, Brent oversees strategic customer engagements whereby leveraging account management talent and C.H. Robinson's broad menu of services to deliver on client expectations.

7 Ways to Create a Successful Onsite Resource Relationship

7 Ways to Create a Successful Onsite Resource Relationship.Transportfolio

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So you’ve made the decision to engage with a global logistics management provider. Now what? You probably realize it’s critically important to keep everything flowing smoothly—especially during the transition and implementation. But figuring out how to do that may elude you. The answer may be to have someone from your new provider actually work in your building. A strategic onsite resource is often a great option whether you’re getting started or have been working with logistics providers for years.
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- Vice President, Customer Strategy, C.H. Robinson
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Why the Retail Buying Experience Demands a TMS

connect-multichannel-wpFor me, it used to be that clothes shopping was an in-store experience; I would casually wander the aisles and browse until I found the perfect item. These days, life is filled with work, play dates, and kids’ sporting activities, leaving me little time to enjoy leisurely store visits. Online shopping from my computer or phone has become my go-to. Items can be shipped to my house or a local store for pick up. If returns are needed, I can send the product back in the mail or drop it off at the store. These touch points make it easy for me as a shopper, but make the multichannel supply chain of products, deliveries, and returns challenging for the retailer. Especially when the touch points are both global and country specific.

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- Vice President, Customer Strategy, C.H. Robinson
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How to Get the Most Value from a Strategic Onsite Employee

How to Get the Most Value from a Strategic Onsite Employee

strategic onsite employees

When a shipper brings a provider’s strategic resources onsite, faster results can follow. As a provider of Managed TMS®, C.H. Robinson’s TMS + managed services solution, we’ve placed knowledgeable, strategic logistics staff onsite at client locations on many occasions. Recently, we talked to several shippers about the value they see in onsite engagements, and how they’ve managed to reach the positive outcomes they were looking for. We’ve compiled several tips drawn from those conversations to help other shippers prepare for having their provider’s employees onsite.

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- Vice President, Customer Strategy, C.H. Robinson
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Modern Day Challenges of Leaning on Lean

Transportation management system benefits

What capabilities does a transportation management system (TMS) need in order to meet the demands of a lean supply chain?

The concept of lean has been around for a long time. It may seem that we know all the wrinkles and don’t need to give much thought to which TMS applications are the most effective in these environments.

That view is a little shortsighted for a couple of reasons.

First, the definition of lean embraces a much wider range of supply chains than was the case when the concept first revolutionized manufacturing.

Reducing safety stock to a bare minimum has become the norm in many industries in the wake of the global economic meltdown. The ultimate in lean may be direct-to line-delivery, but now days a company that reduces its inventory levels from, say, 30 days to 15 days can call itself a “lean” operator. Read More…

- Vice President, Customer Strategy, C.H. Robinson
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Six Ways to Deploy a TMS as a Risk Manager

Transportation management systems and risk management

Users of transportation management systems (TMS) should not overlook the power of the technology to take risk out of supply chains. A TMS solution can support your risk management strategy and make freight operations more resilient to damaging disruptions.

The likelihood of supply chain breakdowns has increased as business operations have grown in complexity. More frequent business disruptions alienate customers, depress sales, and increase costs. A recent study by Vinod Singhal of Georgia Tech and Yossi Sheffi of MIT shows that companies experiencing a supply chain disruption suffered between a 33% and 40% decline in stock price, compared with industry peers over a three-year period*.  Read More…

- Vice President, Customer Strategy, C.H. Robinson
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