Supply Chain Expertise and Technology Blog by TMC, a division of C.H. Robinson

Customer Relations

5 Key Takeaways from TMC’s 2017 Customer Forum

future_of_logisticsEach and every day, shippers are tasked with delivering the right products to the right place, at the right time and for the right cost. Businesses are evolving and consumers’ demands are ever-changing—both of which require supply chain professionals to push harder, deliver faster, and do more to exceed their expectations. Daily. Market dynamics, globalization, competition, ecommerce, and technology innovations continue to add challenges and complexities to achieving supply chain excellence. Read More…

- Vice President of Business Development
Linkedin Profile

Implementing a TMS: Why Communication is a Key Success Factor

TMS-implementationHaving invested in a transportation management system (TMS), you’re looking forward to its implementation. But the term “implementation” doesn’t really capture the full implications of this next step. Implementing a TMS means much more than installing and plugging in a system—the experience is transformative and requires some serious change management resources. Read More…

Why Strong Relationships are Vital in the Supply Chain and Logistics Industry

Why Strong Relationships are Vital in the Supply Chain and Logistics Industry | Transportfolio

talking-logistics-supply-chain-relationships

Relationships: you spend a lot of time building and tending to them in your personal life, and they are just as important—and take just as much effort—in your professional life. And, although relationships with your family and friends may vastly differ from those you have with your colleagues and across your network, I think it’s safe to say that professional relationships matter. After all, they are the driving force behind what makes us want to collaborate, share trust, and create solutions together.
Read More…

- Vice President, Customer Strategy, C.H. Robinson
Linkedin Profile

Have You Checked Your Numbers? Know What Key Indicators Reveal About Your Supply Chain Health

supply-chain-metricsAs individuals, we are advised to periodically check our health numbers (weight, blood pressure, cholesterol, etc.) to assess our overall wellbeing. In some cases, certain numbers will be right on track, while others may indicate an issue. Read More…

Logistics Careers Are Built on Relationships

Millennials

Supply chain management is more data-driven than ever, and while we should be excited about the technological advances that are changing the function, let’s not lose sight of the critical role that relationship building plays in the profession’s success.

Building and maintaining robust working relationships with customers has always been a foundational skill in logistics, and it still is.

Read More…

- Senior Manager, Customer Relations