Supply Chain Expertise and Technology Blog by TMC, a division of C.H. Robinson

Customer Relations

Have You Checked Your Numbers? Know What Key Indicators Reveal About Your Supply Chain Health

supply-chain-metricsAs individuals, we are advised to periodically check our health numbers (weight, blood pressure, cholesterol, etc.) to assess our overall wellbeing. In some cases, certain numbers will be right on track, while others may indicate an issue. Read More…

Logistics Careers Are Built on Relationships


Supply chain management is more data-driven than ever, and while we should be excited about the technological advances that are changing the function, let’s not lose sight of the critical role that relationship building plays in the profession’s success.

Building and maintaining robust working relationships with customers has always been a foundational skill in logistics, and it still is.

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- Senior Manager, Customer Relations

How to Build Working Relationships

TMS Table

Aside from addressing issues that practitioners are keenly interested in (talent management, collaboration, and carrier pricing), our top three Connect blog posts this year by readership underline that supply chain management is a relationship business. Read More…