Supply Chain Expertise and Technology Blog by TMC, a division of C.H. Robinson

Five TMS Change Management Queries that Every RFP Must Address

strategic onsite employees
When issuing a request for proposal (RFP) for a transportation management system (TMS), shippers often overlook implementation/change management issues that are critical to the project’s success. Last week’s blog post, “The Glaring Information Gap in RFPs,” explained why these challenges need to be addressed in RFPs. The focus of this post is on the types of RFP questions that shippers can ask in order to elicit vital feedback on TMS change management challenges.

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The Glaring Information Gap in RFPs

strategic onsite employees

A request for proposal (RFP) for a transportation management system (TMS) typically includes probing questions about providers’ capabilities and the technical specifications of the systems they offer.

But there is one area that tends to escape scrutiny in RFPs, even though it is vital to the success of every TMS project: Strategies for implementation and change management.

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